At Gincent.nl, your satisfaction is important to us. If you're not completely happy with your purchase, you have the right to return your order within 14 days of receiving it — no questions asked.

How to return your item:
-Email us to register your return.
-Send it back within 14 days of your return request to:

Gincent/Art to the Moon BV
H. Figeeweg 5L
2031BJ Haarlem
The Netherlands
Return shipping costs are the customer’s responsibility, unless the return is due to our error or the product arrived damaged — in those cases, we will cover the return costs.

Once we receive your return, we will refund your order (including any standard shipping fees) within 14 days.

Please ensure the item is unused, undamaged, and in its original packaging.